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Frequently Asked Questions
What is Reforged and how is it different?
Reforged is an all-in-one website builder and business platform with 24 integrated modules. Unlike WordPress (which needs 20+ plugins) or Wix (which locks you in), Reforged includes everything: CMS, e-commerce, membership, LMS, accounting, email marketing, help desk, forums, AI tools, and more — all working together seamlessly.
How much does Reforged cost?
Reforged offers transparent pricing starting free with no per-member fees or hidden charges. Most organizations save $400-$3,000+ per month compared to their previous WordPress plugin stack or SaaS tool collection.
Is there a free trial?
Yes! Start with a 14-day free trial — no credit card required. Setup takes under 5 minutes, and you get access to all features so you can explore everything before committing.
Do you offer a money-back guarantee?
Absolutely. We offer a 30-day money-back guarantee on all paid plans. If you are not completely satisfied, contact us for a full refund — no questions asked.
Can I migrate from WordPress, Wix, or another platform?
Yes. We offer migration assistance for most major platforms including WordPress, Wix, Wild Apricot, Squarespace, and others. Our team helps ensure a smooth transition with minimal downtime.
Are there per-member fees?
No. Your plan includes a set number of members with no additional per-member charges. This saves organizations hundreds of dollars compared to platforms that charge per user.
Can I change plans later?
Yes, you can upgrade or downgrade anytime. Billing is prorated automatically, so you only pay for what you use.
What kind of support is available?
Every plan includes access to our help desk, knowledge base, and email support. Higher-tier plans include priority support and onboarding assistance. We also offer special pricing and support for nonprofits and faith-based organizations.
Does Reforged include AI features?
Yes. JagAI, our built-in AI engine powered by Claude, GPT, and Grok, can generate blog posts, emails, course content, product descriptions, and more. AI tokens are included with plans and additional tokens can be purchased anytime.
How secure is the platform?
Reforged features enterprise-grade security including 256-bit SSL encryption, a built-in firewall with 60+ rules, antivirus/malware scanning, rate limiting, IP blocking, CSRF protection, and 24/7 active monitoring with 99.9% uptime guarantee.
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